You need a software program that can keep up
with your business. And help grow it.
Smart Button tools help you launch, maintain, optimize and manage your entire customer relationship cycle. Our smart, simple technology transfers the power and the control over your customer data directly to you – so you can react and make changes in real-time. Use Smart Button’s essential tools to manage your loyalty program more efficiently and spend your marketing dollars more wisely.
Use these essential tools to manage your loyalty program more efficiently and spend your marketing dollars more wisely.
- Web Application – enables fast, sustainable integration
- Database – holds all customer information securely
- Data Collection – integrates with multiple transaction-based systems
- Scoring Engine – calculates customer value
- Points Engine – generates points accrual for customers
- Rules Engine – invokes bonus and discount offers
- Campaign Management – manage, schedule, execute and monitor
campaigns and promotions
- Analytics Engine – supports ongoing analysis of data with interactive query fields
- Reporting – provides high-level snapshots and dashboards,
along with detailed reports to monitor key metrics
- Email – supports communications seamlessly
- Web Services – integrates our clients’ and their vendors’ business solutions with the data and functionality of the Smart Button Loyalty Platform
- Grouping and Segmentation – targets customers with pinpoint accuracy and timing
- Survey Mechanism – solicits customer feedback and gain marketing intelligence
- Promotions – turnkey promotions delivered through multiple channels
- Social Media Integration – delivers a fully integrated loyalty program incorporating some of the most popular social media channels
- Mobile Member Portal – provides your customers with complete access to your loyalty program through multiple features