Redefine your customer relationships using
smart, simple technology.

By integrating with your existing systems, the Smart Button Loyalty Platform provides the full functionality required to effectively deliver the speed and sophistication that you are looking for in a loyalty technology provider.

Loyalty creates a bond that makes your company the first choice in the hearts and minds of your customers. Creating this relationship requires a complete understanding of your customers and what drives their behavior.

Smart Button provides the tools to build that marketing database and then identify, track, reward, communicate to and develop loyal customers using data collected from the touch points depicted below. Our loyalty software gives you what you need to embrace relationship growth and includes strategies and tactics to address customer retention, advocacy, lifetime value, cross-selling and up-selling.

Creating loyal customers, retaining your existing customers, bringing back lapsed customers, rewarding customers and even finding new customers is critical to the success of your business. We understand this and we’ll help grow your business.

Discover how the Smart Button Loyalty Solution
can harness the power of your customer database.

 

Smart Loyalty customer rewards solution

Step 1.

Collect More Intelligence

  • Identify customer segments
  • Create top target groups
  • Develop detailed lifestyle and behavior profiles
  • Strategically connect the offline and online customer
  • Gather qualitative data through survey responses
  • Determine preferences
  • Identify how customers respond to offers

Step 2.

Analyze Customer Transaction Data

  • How they shop with you
  • How much they spend with you
  • How often they shop
  • What they purchase and what they don’t
  • Preferred shopping periods
  • Where they make purchases
  • Demographics
  • Psychographics
  • Likes/Dislikes

Step 3.

Drive Purchase Behavior to Increase Business

  • Leverage the available data
  • Create targeted messaging and offers
  • Reinforce desired behavior